Got Questions? We've Got Answers!
Here are some of the most common questions about your service. Still have questions? Join our Discord
What is the difference between Game Hosting and Web Hosting?
Game Hosting is a service that allows you to host your games on our servers. Web Hosting is a service that allows you to host your websites on our servers.
What Locations do you offer?
We offer servers in Australia and the United States. We are also planning to expand to other locations in the future.
How does the pricing work?
Our pricing is based on the amount of resources you need. We offer a range of plans to suit your needs, or even custom plans if you have specific resource requirements.
How do I get started?
You can get started by creating an account and selecting the plan that best suits your needs. You can also contact our support team for more information.
What kind of support do you provide?
We provide 24/7 support via our Discord server. We also have a dedicated support team that is available to help you with any issues you may have.
Can I canel or change my subscription anytime?
Yes, when you are on a monthly plan, you can cancel or change your plan anytime. The server will still be active until the service's expiration date.
What is your refund policy?
We offer a 7-day money-back guarantee. If you are not satisfied with our service, you can cancel your subscription within 7 days and we will refund you the full amount.
How secure is your platform?
We take security very seriously. We use the latest security technologies and protocols to ensure the safety of your data and servers. Not to mention, we are bound by one of the most stringent data protection laws in the world, the Australian Privacy Act 1988.